Vellarte Gallery Returns and Refund Policy

Thank you for choosing Vellarte Gallery as your destination for unique and inspiring artwork. We are committed to providing a seamless experience for both buyers and artists. Please note that all transactions are conducted directly between the buyer and the artist, with Vellarte Gallery acting solely as an intermediary.

Direct Artist Transactions

  • Final Sale: All sales are final and conducted directly with the artist. Vellarte Gallery does not handle payments or refunds.
  • Inquiries: For any questions regarding returns, refunds, or exchanges, please contact the artist directly. Each artist’s contact information is available on their profile page.

Contacting the Artist

  • Artist Policies: Each artist may have their own specific policies regarding returns and refunds. We strongly recommend reviewing these policies before making a purchase.
  • Resolution: For any concerns about your purchase, reach out to the artist directly to discuss potential resolutions.

Our Role as an Intermediary

  • Platform Function: Vellarte Gallery serves as a platform to connect buyers with artists. We facilitate the initial connection but do not manage or intervene in the transaction process.
  • Support: While our involvement is limited, we are committed to fostering positive outcomes and can offer friendly advice and guidance if needed.

Encouraging Positive Outcomes

  • Commitment to Art: We believe in the power of art to connect and inspire. Our goal is to ensure a positive experience for all parties involved.
  • Issue Resolution: Should you encounter any issues, we encourage open communication with the artist to seek a satisfactory resolution.

Legal Compliance

  • Jurisdiction: This policy is subject to the laws and regulations of the jurisdiction in which the artist operates. Buyers are encouraged to familiarize themselves with these laws.
  • Changes to Policy: Vellarte Gallery reserves the right to update this policy as needed. Any changes will be communicated through our website.

Thank you for your understanding and for supporting the talented artists at Vellarte Gallery.

Please note that this policy is subject to change at any time without notice.